Not all Robotic Process Automation (RPA) is designed to replace your human workforce. Attended mode RPA helps employees to optimise their productivity and customer interactions – and doesn’t necessarily lower your headcount.
How to achieve the ultimate bot balance: do you need attended or unattended?
Posted at 24/10/18 12:31
in
Automation,
Robotic Process Automation,
Robotic Service Orchestration,
digital workforce,
attended bot,
future of sourcing,
intelligent automation,
workforce management,
unattended bot
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The impact of Robotic Process Automation (RPA) on transforming business processes is undoubted. When starting out with RPA, business decision-makers are realising that, what can appear as, a single Robotic Process Automation (RPA) platform is actually...