Automation is inevitable. The business benefits and opportunities to introduce Robotic Process Automation (RPA) to take over mundane rule-based tasks for increased efficiency and human employee liberation are well reported. Yet, RPA at scale has been...

You’re familiar with the rhetoric. Automation is happening. Robots are coming. Humans will be eliminated. But industry analysts are steering our focus away from automation and raise our sights to artificial intelligence (AI) augmentation.

Enate manages humans and digital workers in one place for simplified end-to-end processes. Talking in an interview with ISG this month, Enate CEO, Kit Cox, explains how Enate evolved in to the industry's leading independent service orchestration...