Enate’s Process Orchestration platform orchestrates the delivery and management of services across a hybrid workforce of people and technology, so people can seamlessly pick up tasks that RPA bots (or other digital agents) fail to complete due to process failures or exceptions.

Enate provides an operational view of all the work that's being done, when, where and why - whether it's a person, bot or other digital agent carrying out the task.

Insurers face unique challenges:

• Monitoring SLAs when managing outstanding requirements across systems and teams
• Differentiating between minor and major policy changes - and wasting time as a result 
• Providing a consistent service to stakeholders - whether internal or external
• Scaling automation efforts without an accurate ROI for business cases 

Enate enables insurers to:

• reduce operating costs and achieve visibility across a hybrid workforce 
• increase sales
• provide a better - and more consistent - client experience
• reduce end-to-end policy servicing times
• identify automation opportunities 

Watch our video to see how you can transform your operations with a 6-week project to go live:

Whitepaper: Mitigating insurers' digital transformation challenges through process orchestration 

Discover solutions to real-world insurance challenges as insurers pursue digital transformation amid the industry's unsolved challenges. Find out how Process Orchestration will crown the industry's future market leaders by enabling complete control of a hybrid workforce of people and technology and crucial business insight reporting. 

Case study: Utmost deploys Enate’s Process Orchestration platform to help transform operations

In this case study, find out how Enate delivered an 80% reduction in internal processing time, (within six months of go-live, after a five-week implementation project), amongst other significant customer facing improvements.

Contact us for more information or to book a demo: