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Why RSO Isn't Just a Load of Hot Air

If you’re a regular reader to this blog, you’ll have seen our series on Automation Challenges at Scale. This has looked at how Robotic Service Orchestration (RSO) can play a key role in achieving automation success. Nowhere is this more prevalent than in the area most synonymous with growth - size. So, how do you compare the value delivered by hundreds of small process automations with those demanding single ‘big ticket’ technology transformations?

To do this, consider yourself as a 78-year-old-man. Although, not you in the future, but the lead character from the Pixar movie, ‘Up’ who travels around the world by tying thousands of balloons to his house. The alternative would have been one big hot air balloon. More conventional, perhaps, but if it bursts, there was only one way he was going, and it wouldn't have made for a good children’s story.

Deploying automation at scale is much the same. It involves multiple functions performing varying roles but to the same end, which is where RSO takes over. It is able to quantify the value of small automation initiatives. If one breaks, so what? It’s fixable without critical impact to the business. If a layer of automation is laid on top, rather than trying to introduce a whole new system, there is less risk, and more ‘lift’ to the business.

For more information on achieving automation ROI, download our latest whitepaper - Part Two: Tackling the Top 5 Challenges of Automation at Scale.

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