You’re familiar with the rhetoric. Automation is happening. Robots are coming. Humans will be eliminated. But industry analysts are steering our focus away from automation and raise our sights to artificial intelligence (AI) augmentation.

For businesses to navigate the ever-changing future of work and succeed with automation, human employees must work successfully alongside robots and new technology. But preparing to transform your organisation is a tricky business.

Robots are coming and will change the workforce as we know it. Enterprise investment in the intelligent automation market (including artificial intelligence, machine learning and robotic process automation (RPA) software) is expected to reach $232...