India houses over 750 captives, including the world’s six largest software corporations.Around 10 million people are employed in these corporations. Over 200 cross-border acquisitions between FY2005-09 have enhanced the global presence of Indian...

I recently returned from a business trip to the United States, where I went to take in the American view of intelligent automation, and how Enate would best fit into that market space. Aside from just how big the US is for us ‘little Europeans’, there...

Robotic Process Automation (RPA) is fast becoming the foundation of the back office, streamlining repetitive processes and improving accuracy. But in order to get the most out of your RPA, you need to know what, and what not, to automate; you need ...

As fear of robots taking our jobs continues to dominate the headlines, Kit Cox explains why there will always be a place for people in the automated world.

We’ve all experienced ‘computer says no’ moments and know how frustrating they can be. Those ‘I can see you’re due a refund sir, and I know how to process your refund, but the computer says I’m not allowed to,’ moments. In many instances, computers...