For businesses to navigate the ever-changing future of work and succeed with automation, human employees must work successfully alongside robots and new technology. But preparing to transform your organisation is a tricky business.
Uday Jose, Enate India MD, introduced Enate for scaling robotic process automation (RPA) in enterprise at the 2018 Shared Services and Outsourcing Network (SSON) Week event in Singapore.
The future of work is digital and human workers working together to deliver services. Automation and artificial intelligence (AI) technology is enabling radical change, promising to ‘augment’ human workers and transform businesses.