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Forget automation alone. AI augmentation is the goldmine of business value

Forget automation alone. AI augmentation is the goldmine of business value

You’re familiar with the rhetoric. Automation is happening. Robots are coming. Humans will be eliminated. But industry analysts are steering our focus away from automation and raise our sights to artificial intelligence (AI) augmentation.

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Upskilling to survive: is your business ready for the next wave of automation impact?

Upskilling to survive: is your business ready for the next wave of automation impact?

Analyst firm Garter released its first ever Magic Quadrant report on Robotic Process Automation (RPA)  this month, which is a sure sign of the growing prominence and impact of automation on every business.

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3 new ways leaders will manage operations in the age of automation

3 new ways leaders will manage operations in the age of automation

By Kit Cox, CEO at Enate  

Automation and a diversified workforce is forcing the way service organisations operate to change. Find out how service orchestration provides operations leaders and managers with tools and data to successfully navigate new...

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