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3 new ways leaders will manage operations in the age of automation

3 new ways leaders will manage operations in the age of automation

By Kit Cox, CEO at Enate  

Automation and a diversified workforce is forcing the way service organisations operate to change. Find out how service orchestration provides operations leaders and managers with tools and data to successfully navigate new...

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Expert advice: How to prepare your business for automation with Forrester’s RQ

Expert advice: How to prepare your business for automation with Forrester’s RQ

For businesses to navigate the ever-changing future of work and succeed with automation, human employees must work successfully alongside robots and new technology. But preparing to transform your organisation is a tricky business.

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10 reasons why RSO is imperative to automation success

10 reasons why RSO is imperative to automation success

The future of work is digital and human workers working together to deliver services. Automation and artificial intelligence (AI) technology is enabling radical change, promising to ‘augment’ human workers and transform businesses.

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