You’re familiar with the rhetoric. Automation is happening. Robots are coming. Humans will be eliminated. But industry analysts are steering our focus away from automation and raise our sights to artificial intelligence (AI) augmentation.

The rise of Robotic Process Automation (RPA) is still hurtling along. Analyst firm Gartner’s latest report released this week predicts RPA software revenue will reach $1.3 billion in 2019 with the market having grown 63% in 2018. That officially...

2017 was the year companies got honest about automation. Throughout the year, in conducting our own research and studying stats produced in the field, we’ve learned a lot about what businesses really think about balancing their combined human and...