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Forget automation alone. AI augmentation is the goldmine of business value

Forget automation alone. AI augmentation is the goldmine of business value

You’re familiar with the rhetoric. Automation is happening. Robots are coming. Humans will be eliminated. But industry analysts are steering our focus away from automation and raise our sights to artificial intelligence (AI) augmentation.

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Why superjobs are the missing piece in your automation strategy

Why superjobs are the missing piece in your automation strategy

Seek the human dimension of work and you shall reap automation benefits. Read the latest analyst insight and expert views on how to manoeuvre strategically amid the automation landscape to harness the greatest business value from new technology

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3 new ways leaders will manage operations in the age of automation

3 new ways leaders will manage operations in the age of automation

By Kit Cox, CEO at Enate  

Automation and a diversified workforce is forcing the way service organisations operate to change. Find out how service orchestration provides operations leaders and managers with tools and data to successfully navigate new...

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