Seek the human dimension of work and you shall reap automation benefits. Read the latest analyst insight and expert views on how to manoeuvre strategically amid the automation landscape to harness the greatest business value from new technology

By Kit Cox, CEO at Enate  

Automation and a diversified workforce is forcing the way service organisations operate to change. Find out how service orchestration provides operations leaders and managers with tools and data to successfully navigate new...

Forget predictions. 2019 is going to be the year of scaling RPA or failing at automation. Find out how to actually scale your automation programme to take on the world.

2018 was the year of huge predictions about automation in the future of work. It...