Seek the human dimension of work and you shall reap automation benefits. Read the latest analyst insight and expert views on how to manoeuvre strategically amid the automation landscape to harness the greatest business value from new technology
Uday Jose, Enate India MD, introduced Enate for scaling robotic process automation (RPA) in enterprise at the 2018 Shared Services and Outsourcing Network (SSON) Week event in Singapore.
The future of work is digital and human workers working together to deliver services. Automation and artificial intelligence (AI) technology is enabling radical change, promising to ‘augment’ human workers and transform businesses.