<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=2323978&amp;fmt=gif">

Blog

Digital transformation: keeping humans and legacy platforms in the loop

Digital transformation: keeping humans and legacy platforms in the loop

A wealth of content was covered at the Digital Transformation in Insurance virtual event. We thought we would take two of the presentations and share our thoughts on a few of the salient points that were surfaced. We hope you enjoy the read and would...

Read More
The rise of the attended bot: AI to enhance your workforce

The rise of the attended bot: AI to enhance your workforce

Not all Robotic Process Automation (RPA) is designed to replace your human workforce. Attended mode RPA helps employees to optimise their productivity and customer interactions – and doesn’t necessarily lower your headcount.

Read More
Why customer feedback is important to Enate

Why customer feedback is important to Enate

Posted at 09/10/19 09:30 in customer experience, customer feedback 0 Comments

By Kamal Saran, Enate's Product Owner 

Customer feedback definition: Information coming directly from customers about the satisfaction or dissatisfaction they feel with a product or a service. Customer comments and complaints given to a company are an...

Read More
5 ways to conquer automation frustration with RSO

5 ways to conquer automation frustration with RSO

Liberate human workers to share tasks with botsIdentify automation opportunities and uncover RPA/AI use casesJustify the cost of automation and prove ROIIntegrate new software with minimal disruption to the current and legacy systemsLink all the data...

Read More
Blinded by AI bling: retailers need to think back to front

Blinded by AI bling: retailers need to think back to front

From chatbots to delivery drones, the retail industry is flocking like a magpie to AI and flaunting its bling with pride. But some experts believe the industry’s take up of AI is all looking a bit like mutton dressed as lamb.

Read More
1