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The rise of the attended bot: AI to enhance your workforce

The rise of the attended bot: AI to enhance your workforce

Not all Robotic Process Automation (RPA) is designed to replace your human workforce. Attended mode RPA helps employees to optimise their productivity and customer interactions – and doesn’t necessarily lower your headcount.

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Why customer feedback is important to Enate

Why customer feedback is important to Enate

Posted at 09/10/19 09:30 in customer experience, customer feedback 0 Comments

By Kamal Saran, Enate's Product Owner 

Customer feedback definition: Information coming directly from customers about the satisfaction or dissatisfaction they feel with a product or a service. Customer comments and complaints given to a company are an...

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5 ways to conquer automation frustration with RSO

5 ways to conquer automation frustration with RSO

Liberate human workers to share tasks with botsIdentify automation opportunities and uncover RPA/AI use casesJustify the cost of automation and prove ROIIntegrate new software with minimal disruption to the current and legacy systemsLink all the data...

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