A wealth of content was covered at the Digital Transformation in Insurance virtual event. We thought we would take two of the presentations and share our thoughts on a few of the salient points that were surfaced. We hope you enjoy the read and would...
Not all Robotic Process Automation (RPA) is designed to replace your human workforce. Attended mode RPA helps employees to optimise their productivity and customer interactions – and doesn’t necessarily lower your headcount.
By Kamal Saran, Enate's Product Owner
Customer feedback definition: Information coming directly from customers about the satisfaction or dissatisfaction they feel with a product or a service. Customer comments and complaints given to a company are an...
From chatbots to delivery drones, the retail industry is flocking like a magpie to AI and flaunting its bling with pride. But some experts believe the industry’s take up of AI is all looking a bit like mutton dressed as lamb.
