The future of work is digital and human workers working together to deliver services. Automation and artificial intelligence (AI) technology is enabling radical change, promising to ‘augment’ human workers and transform businesses.

Robots are coming and will change the workforce as we know it. Enterprise investment in the intelligent automation market (including artificial intelligence, machine learning and robotic process automation (RPA) software) is expected to reach $232...

If you haven’t read it already, check out Tom Reuner’s The Raw Truth About RPA, which delivers a much needed reality check amongst the multitude of survey findings we’re fed daily that claim that RPA is the Holy Grail.