You’re familiar with the rhetoric. Automation is happening. Robots are coming. Humans will be eliminated. But industry analysts are steering our focus away from automation and raise our sights to artificial intelligence (AI) augmentation.

The RPA space has seen dramatic market expansion in the last 12 months, and nowhere is this better encapsulated than in the success of RPA’s ‘big three’ software companies – UiPath, Blue Prism and Automation Anywhere. AA hit the headlines this month...

Everyone wants to automate, but not everyone knows where to start. With current error rates as high as 30% for manual data entry, there’s a clear incentive to introduce robots into the workforce for repeatable work. But the solution – RPA – presents...