Not all Robotic Process Automation (RPA) is designed to replace your human workforce. Attended mode RPA helps employees to optimise their productivity and customer interactions – and doesn’t necessarily lower your headcount.

By Kamal Saran, Enate's Product Owner 

Customer feedback definition: Information coming directly from customers about the satisfaction or dissatisfaction they feel with a product or a service. Customer comments and complaints given to a company are an...

Automation is inevitable. The business benefits and opportunities to introduce Robotic Process Automation (RPA) to take over mundane rule-based tasks for increased efficiency and human employee liberation are well reported. Yet, RPA at scale has been...