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Is an Open Ecosystem the Best Way to Deliver Intelligent Automation?

In our ‘Tackling the Top 5 Challenges of Automation at Scale’ series, we’re looking at various approaches to vendor selection and the creation and delivery of digital services; and how RSO ties everything together into a robust solution.

Today, we’re looking at the question many companies face when beginning their automation journeys: should we opt for an open or closed ecosystem?

Open vs Closed Ecosystems

When it comes to open versus closed ecosystems, the debate has been publicly played out across personal computing (Mac vs PC) and mobile (Blackberry, then Apple vs Android) for some time now.

Enterprise IT has also traditionally been dominated by closed ecosystems, namely the SAPs, Oracles and Microsoft’s of the world. But when it comes to the automation landscape, there are a lot more working parts to consider, and the question becomes one that answers itself: when it comes to intelligent automation, should companies be picking one vendor and tying themselves to their technology, or should they support an open ecosystem, that uses the right tool for the right job?

Robotic Service Orchestration: The foundation to your open ecosystem

The obvious answer to the question lies in adopting not just an open ecosystem, but in facilitating an evolving one to implement the best of breed products that can mature over time. This open approach appeals to companies that know that there is no one size fits all tool for automation processes, and that to truly deliver, an ecosystem needs to be flexible and open to new technologies.

Robotic Service Orchestration (RSO) works well to support open ecosystems because it acts as a foundation for digital journeys giving companies the flexibility to ‘plug in’ (and out) new technologies easily and incrementally if required – which means that it’s easy to assess the impact of new technologies as they are introduced.

Enate is helping companies at various stages of automation maturity, to select best of breed products that will work within an open ecosystem underpinned by RSO, ensuring these products can be part of an ecosystem that will evolve with market needs.

For more information on how open ecosystems can drive powerful, scalable automation and digital service delivery programmes, click here to download our latest whitepaper Part Two: Tackling the Top 5 Challenges of Automation at Scale.

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