In our ‘Tackling the Top 5 Challenges of Automation at Scale’ series, we’re looking at how to deliver successful digital services in one robust system, with the help of Robotic Service Orchestration (RSO).
Last time, we investigated the benefits of choosing an open ecosystem to make sure that you deliver tangible business success in your automation initiatives.
Now, let’s assume that you’ve chosen an open ecosystem – how do you go about implementing it?
Prepping and planting
As any gardener knows, vital to ensuring that their plot is flourishing, is to have information about their environment easily to hand. What’s the pH of the soil? How cold does it get in winter? How dry does it get in summer? It’s all key to knowing what will do well when planted.
For businesses using automation as part of their digital transformation, it’s important to be asking the right questions as well when deciding what automation tools to ‘plant’ in their ecosystem. So, where does your data sit? Is your IT department prepared for radical or gradual change? What repeatable work can you identify in your existing business processes right now? The answers to these questions will inform your choice of automation tool.
That’s where RSO comes into it. Sticking with our gardening analogy, RSO is the ‘soil’ where you ‘plant’ all your automation tools. It joins the whole ecosystem together, allowing data to flow between tools and giving them the resources they need to succeed.
Picking the right vendor
It’s not always easy to pick your horse when it comes to the vendor race; some vendors just aren’t properly set up to be part of an open ecosystem and things can quickly go south. With that in mind, here’s a 30 second checklist to bear in mind when it comes to choosing a vendor:
- Vendors who want to take part in open ecosystems will have APIs for the products AND will be able to tell you how they consume other products’ APIs within theirs.
- A ‘pay-to-play’ model – any vendor who is trying to get you to pay large sums up front is a no go.
- A focused open ecosystem product. The ideal vendor candidate will recognise that they should be great at one thing, rather than trying to be good at all things at once.
At Enate, we’re helping companies at various stages of automation maturity to select best of breed products that will work within an open ecosystem underpinned by RSO. This ensures these products can be part of an ecosystem that will evolve with market needs.
And if you want even more top tips on managing your automation ecosystem, click here to download our latest whitepaper Part Two: Tackling the Top 5 Challenges of Automation at Scale.