5 ways to conquer automation frustration with RSO

Liberate human workers to share tasks with bots
Identify automation opportunities and uncover RPA/AI use cases
Justify the cost of automation and prove ROI
Integrate new software with minimal disruption to the current and legacy systems
Link all the data to gain real-time insight

The future of work is digital and human workers working together to deliver services. The future of your workforce needs instant, common governance. Businesses need to start hiring robots to retain competitive advantage. Management of the entire process and combined workforce (humans and bots) will be the ultimate deciding factor in whether businesses thrive or fail at the hands of the machines.

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Enate provides simplified service automation and is the leading robotic service orchestration (RSO) platform that orchestrates all digital workers – whether human or bot. Enate controls what your workers are doing where and when, and gives you real-time insight to make key business decisions to improve productivity and identify what to automate next.

Here are five ways Enate solves your automation frustrations with orchestration:

Liberate human workers to share tasks with bots

Challenge: Introducing robotic process automation (RPA) bots into the workforce is a huge cultural shift compounded by employee fears of being replaced by robots and machines. Not only do you need to train your human staff to work alongside the bots, you need their buy-in. Only then can humans add the additional value to the business that automation promises.

Solution: Enate orchestrates work across an entire workforce (humans, RPA bots and other digital agents), controlling all resources to optimise performance. Your employees can easily work alongside the bots. Enate’s RSO platform uses a ‘pull’ approach to assigning work. This increases efficiency by allowing tasks to be constantly prioritised. Enate also keeps a 'human in the loop'; if a bot doesn’t complete something, Enate flips the job back to a human.

Identify automation opportunities and uncover RPA/AI use cases

Challenge: It’s fair to say you’re probably suffering from opportunity saturation. With so many new technologies on the market to choose from, it’s crucial to be confident about investing in automation in the right places to remain competitive.

Solution: With Enate’s oversight on your entire workforce, you’ll identify more processes to automate. Enate provides directional management information to give a clear understanding of cost, productivity and SLA performance. It reveals what to automate next – and puts a value on doing so.

Justify the cost of automation and prove ROI

Challenge: Intelligent automation is at the centre of business transformation. But transformation can be costly and investment in new technology comes with a price tag. To move beyond the hype, get buy-in and sign-off, you need concrete stats on how effective automation is.

Solution: Enate collects detailed metrics about activities across your operation, predicting results and giving you data to prove it’s been delivered. Enate delivers additional benefits through orchestration. For example, a 40-70% reduction in end-to-end cycle times, 25% increased capacity from reductions in failure demand/rework and 20% increase in productivity.

Integrate new software with minimal disruption to the current and legacy systems

Challenge: This is a biggie. All the new robotic process automation (RPA) options are sleek and nifty. Much unlike your legacy systems. For IA software to be of any use, it must tie to your current and legacy systems and data sets.

Solution: Enate doesn’t replace any existing systems, so IT processes don’t need to be re-engineered and costly integration can be avoided. Enate combined with RPA (or any other AI) provides a digital services layer across old, clunky systems and is typically live within weeks.

 

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