Simplify you complex processes with Enate's task-based design framework.
Queues gives the ability to group the resources based on their skillset and actions in a process
Get real-time insights on each step of the process and analytics from hard to mine areas
Plug and play platform which easily integrates with future-of-work technologies like RPA, AI, NLP, OCR etc. to work in harmony.
Configures activities across workflows and adapts to use them to global and local standards.
Manage processes, workflows, technologies, and workforce with little or no coding
GUI-based easy to use platform which provisions for seamless integration with your existing technology landscape
Reports are based on real-time data and are configurable for both human and bot workforce.
For orchestrating tasks between humans, digital or a mixed/hybrid workforce
Includes detailed operations, cost and productivity reporting with guidance roadmap on what to automate next
Gives end-to-end visibility and control of services, including the automation of KPIs and SLAs
Flips work from a bot to a human when things go wrong, keeping the human-in-the-loop
Manages all inbound/outbound emails and creates work that needs to be done as tickets and cases
Integrates various technologies - RPA, AI or Cognitive technologies without the need for bespoke technical integration
Cases management supported by workflow across a hybrid human & digital workforce
Optimizes resource utilization & productivity of human & digital workers & their daily work queues
7 Rockfield Business Park, Old Station Dr, Cheltenham GL53 0AN, UK
+44 (0) 1242 453045
WeWork Galaxy, 43, Residency Road, Bangalore, India - 560025
+91 (0) 80 4445 1062