BPM (Business Process Management) tools are the go-to solution for large businesses looking to optimize their business processes and automate their workflows to improve productivity. But despite their benefits, BPM tools are known to silo departments, curb innovations and be notoriously expensive.
Enate and BPM tools have a lot in common, yet they are different in certain key areas like:
● Key Features
● Digital Workforce Management
Both BPM tools and Enate help in the digital transformation of your business to increase efficiency and productivity.
In a sense, Enate can even be addressed as a BPM because it is the combination of a no-frills BPM and intelligent automation to produce the best possible result while ensuring maximum value.
Enate, as well as BPM tools, standardize and streamline processes in the end-to-end service cycle, in addition, to equipping the user with relevant metrics and insights on business processes and activities.
They both manage workloads and handle exceptions effectively, albeit through different approaches.
There are several BPM tools available in the market with each promising distinctive features and unique perks. However, none of them offer the most sought after feature - flexibility.
BPM tools tell the users “how” to execute a process and allocate resources, which despite sounding convenient can be a hindrance in the long run, when users cannot work on solutions using their discretion.
In contrast to these generic BPM tools, Enate features complete flexibility. Enate’s modus operandi is concerned only with the “what”, “why” and “when”, leaving the user to deliberate on the “how”.
We fully believe that users can decide for themselves how to handle resources the best because, at the end of the day, no artificial intelligence can match up to human cognition.
- Key Features
Automation and artificial intelligence are fairly new concepts to the BPM industry, and a lot of BPM tools were not originally built with automation in mind. It was the automation wave forced them to adapt and improvise.
In comparison, Enate was built and developed to accelerate hyper-automation by handling humans and bots (RPA, AI, ML, OCR, NLP, Cognitive technologies) alike.
Other features that are uncommon in BPM tools, but noteworthy in Enate include simple ticketing, digital workforce management, multi bot digital workforce management and digital resource failure management.
- Digital Workforce Management
An embedded RPA engine is a handy feature amongst some advanced BPM tools that Enate does not feature at this moment.
But with its unattended bot support across multiple bot vendors and human-in-the-loop approach, Enate more than makes up for this shortcoming. BPM tools usually focus on supporting attended bots.
- Ultimately, it all comes down to cost and which tool will increase ROI. A good BPM tool with future-of-work technology costs anywhere between 80-100$ per user licence, but Enate costs a fraction of that at 56$ per user licence.
Furthermore, if you take into account the complex interface and time-consuming implementation of BPM tools, you get a sweet deal with Enate's simple interface and faster implementation capabilities. So, if you’re looking for a no-frills BPM tool with quick, seamless integration while future-proofing your business, check out Enate. It is a viable low-cost and low maintenance alternative.
Enate is a UK based enterprise software company. Its Robotic Service orchestration technology combines lightweight Workflow, BPM & work management into a no-code quick SaaS offering. The technology delivers end-to-end process automation by connecting human workers & digital bots (RPA, OCR, AI/ML, etc.) into one hybrid workforce and managing operations across them.
The platform enables organizations to save 20 to 30% operating costs by scaling automation & streamlining operations to improve efficiency. Enate manages nearly 10 million transactions annually, across users in more than 60 countries.
The platform's customers include global brands like Mizuho Bank, Capgemini, EY, Utmost (erstwhile Generali Link), and many more.