A solution for Shared Service Centres that combines:

• Service Delivery using the latest Business Process Management (BPM) technology to automate the delivery of services from multiple locations whilst maintaining complete visibility and control.
  
  • Process Automation
  • Case Management
  • Common Integrated Delivery Platform

• Performance Measurement that allows you to see how all parts of the delivery function are operating and continuously monitor performance against KPIs & SLAs.
  
  • Real-time Performance Dashboard
  • KPI Monitoring & Alerting
  • Automated Cost & Productivity reporting

• Compliance Management that ensures that all your services are delivered consistently and to the right quality standard.
  
  • Full Service Auditing
  • Six Sigma Quality Reporting
  • Sarbanes-Oxley Best Practice Templates

eNate eNhance™ can help you deliver leaner, more efficient services, coupled with improved quality of delivery and the ability to measure what you do.

So if you run or are planning to create a Shared Service Centre and are interested in learning how eNate eNhance™ can help then download our product brochure now.