With Enate you can deliver superb service at every step of the way. See how we can help the various roles you need to support…

Executive Team

Give your Executive Team all-round visibility:

  • End-to-end visibility of performance and risk

  • Accurate measurement of service quality (defect tracking)

  • SLA adherence

  • Visibility of activity costs

Team Leads

Enate gives Team Leads:

  • Real-time operational reporting – identify risk and workload

  • Control of who’s doing what

  • Visibility of capacity resource and allocation

  • Measure team and staff performance.

For Service Delivery Agents

Enate’s Work Manager gives Agents:

  • Complete clarity... what is next and when do I have to do it

  • Best practice embedded within the system

  • All communications managed through enate, in one place

  • Automate the repetitive and transactional

For Employees

Enate’s Employee Self Service offers:

  • Intuitive online access, anytime, anywhere

  • One source of knowledge

  • Service catalogue, submit and track all in on place.

Want to see more? Get in touch and we can set up a demo to show you more of what Enate can do to help your company.

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